Thank you for visiting the dirtdrifter.shop online mountain bike store (hereinafter referred to as “this Website”). As you use the services provided by this Website, we place great importance on and are committed to protecting your personal privacy information. This Privacy Policy is designed to explain how we collect, use, store, and protect your information.
I. Information Collection
When you visit or use this Website, we may collect the following types of information:
Basic contact information (such as name, email address, phone number)
Shipping and billing addresses
Order and transaction information
Website usage data (such as browsing history and device information)
We collect relevant information only to the extent necessary to provide services, process orders, and enhance the user experience.
II. Use of Information
The information we collect will be used for the following purposes:
Processing orders and delivering products
Providing customer service and after-sales support
Optimizing website functionality and user experience
Sending order notifications and essential service-related information
We will not sell or rent your personal information to third parties for marketing purposes.
III. Information Sharing
We may share your information under the following circumstances:
With logistics and delivery service providers to fulfill order deliveries
With payment processing service providers to complete payment transactions
When required by applicable laws and regulations, or in response to lawful requests from government agencies
Except for the circumstances mentioned above, we will not disclose your personal information to unrelated third parties.
IV. Data Security
We implement reasonable technical and administrative measures to safeguard the security of your personal information—including data encryption during transmission, access controls, and system monitoring—to prevent information leakage, loss, or unauthorized use.
V. Clearance Sale and Business Adjustment Notice
Due to the impact of current market conditions and operational costs on our business, this Website has entered a clearance phase. During this period, the Website will continue to operate normally to facilitate inventory sales and order fulfillment.
Upon the conclusion of the clearance phase, the Website may gradually cease operations; however, we will retain necessary transaction records in accordance with applicable laws and regulations to ensure compliance and address any remaining after-sales service requirements.
VI. User Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request the deletion of data associated with your account (to the extent permitted by law)
To exercise any of the above rights, please contact us via the customer service channels provided on this Website.
